In order to clear the Java cache, follow the steps:

1. For Windows XP operating system
   1. a. Access directory: C:\Documents and Settings\username\Application Data\Sun\Java\Deployment\cache (username in the directory must be the same with the username in the operating system, through which the program was installed)
   2. Delete all the content in the cache folder
   3. c. Access the directory: C:\Documents and Settings\username\Application Data\Sun\Java\Deployment\javaws\ cache\http (username in the directory must be the same with the username in the operating system, through which the program was installed)
   4. Delete all the content in the cache folder.
2. For Windows Vista operating system:
   1. a. Access the directory: C:\Users\username\AppData\LocalLow\Sun\Java\Deployment\cache (username in the directory must be the same with the username in the operating system, through which the program was installed)
   2. Delete all the content in the cache folder

Note that clearing the cache can be made only if the connection was made in the operating system with an account that has administrative rights.